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Property Services Response Statistics

Southdown is committed to keeping the housing it manages in the best possible state of repair. We will regularly inspect our properties and consult with service users to develop a programme of regular maintenance.

Property Services Response Times:

The chart shows results for the 2009/10 financial year for repairs being completed on time.  

 

Repairs Completed 09 / 10: Amount of repair works orders logged 09 / 10 - 1875
  Repairs Ordered: On Target: %  Targets set:  
Emergency - 159 159 100  Emergency –  98%
Urgent - 665 581 87  Urgent –  95%
Routine - 382 358 94  Routine –  95%